We want you to be completely satisfied with your purchase. If you decide that the product you purchased is, not the right item or you simply wish to return it you can do so. We accept returns for exchange or a refund within 30 days of the original purchase date providing the product is unused, in its original packaging and accompanied by a receipt. The goods need also to be packed securely to avoid damage on the way back. The packaging you received them in would be ideal to ship them back, if you still have it available.
To return an unwanted item:
Please return the item(s) to Anchor Spirits Ireland Limited, 33 The Mall, Waterford, Ireland stating the following:
- Invoice Number
- Contact Phone Number
- Contact Email
- Reason for return
- Let us know if you want a refund, exchange etc
We regret that we cannot cover the cost of postage back to ourselves. Once returned we will credit the payment method used to make the purchase within 3 working days up to the full value of the item excluding outward shipping. (Please note that credit and debit cards can take extra time to appear in your account – this depends on your bank’s policy and is out of our control.) For exchanged items we will endeavour to ship your new product to you within 2 days of receiving your item back.